Service Calls

A trip made by our service tech to visit your location for something in need of repair or installation. These items are small in size, usually lasting no more than 2 days.

If something is not working, we have to know where the problem is to fix it. Troubleshooting is necessary to determine exactly where and what caused the problem. This gives us the ability to create a repair. 

Yes, A service call is a service, either a repair or install. Service Call services have been calculated to provide services for the 1 small project, larger multiple item projects, or for our team to start figuring out your electrical problems. Example: hang one fan, or your outlet doesn't work. This allows us to provide the service to even the smallest projects.

Payment is due at the time of service. The signature is required to protect the customer and McQuagge Electric Company from misunderstandings of work performed. It shows that both parties are aware of and agree to the project. This shall be signed before any work is started. We accept many payment types. Credit Cards, Checks, and Cash (cash only to be paid after the office is notified.) 

A Dispatch fee is the base cost for us to send a service tech to your location. Our company provides our employees with company vehicles, tools, insurance, material, and ability to provide a service at your location. 

Dispatch fee is the cost to send a tech to your property and has a maximum allotted time of 1 hour. 

Proposals are free if we can provide it without sending someone out to your location.

Estimates are for projects and may have a fee.